* These Regulations apply from February 28, 2023.

Terms and Conditions govern the rules of the online store found at mandalastoenjoy.com and apply to the Seller and all the Customers ordering and making purchases by this site.
The following Regulations define the rules on which the Seller and Customers will conclude contracts for the sale of Products remotely by means of electronic communication, in particular by e-mail, in the online Concept Store of the M A N D A L A S brand at mandalastoenjoy.com, as well as the rules for the provision of Electronic Services by the Seller via the website indicated above. The Regulations are an integral part of the contract for the provision of Electronic Services and the Sales contract concluded with the Customer.
The operator and the sole proprietor of this store is Ewa Nowacka-Piechowiak, running a business under the name Mandalas to ENJOY Ewa Nowacka-Piechowiak, located in Poznań (60 - 464), at ul. Lądecka 9, NIP number 7792236258.
Exclusive rights to the content made available as part of the services provided via the online Concept Store, in particular copyrights, the name of the Store, its graphic elements, software and database rights are subject to legal protection and are vested in the Seller or entities with whom the Seller has concluded appropriate agreement.
Customers and Service Recipients can access these Regulations at any time free of charge via the "Terms and Conditions" tab on the Store's Website and can print it out.
- All Products offered in the Store are original and subject to copyright protection.
A person who has the status of a consumer within the meaning of the Act on Consumer Rights may not waive the rights granted to him/her in the Act on Consumer Rights. Provisions of contracts less favorable to the consumer than the provisions of the above-mentioned are invalid, and the provisions of the Act on Consumer Rights apply in their place. The provisions of these Regulations are not intended to exclude or limit any rights of consumers under mandatory provisions of law, and any possible doubts should be explained in favor of the consumer. In the event of any non-compliance of the provisions of these Regulations with the above provisions, priority shall be given to these provisions and they should be applied.
1. PRELIMINARY PROVISIONS
1.1 Definitions
- Order processing time - the time in which the Seller will complete the Order and send it in the manner selected by the Customer.
- Working days - weekdays from Monday to Friday, from 11:00 to 17:00, excluding public holidays.
- Customer - a natural person with full legal capacity, a legal person, an organizational unit without legal personality who successfully registered an account in the mandalastoenjoy.com online Concept Store by obtaining a login and password in order to purchase a Product, or placed an order without registering a user account .
- Consumer - a natural person making a legal transaction with the Seller not directly related to its business or professional activity.
- Shopping Cart - an element of the Store, where the Customer indicates the Products selected for purchase.
- Product/Products - paintings, graphics, calendars, coloring books, jewelry, accessories and artistic clothing by Ewa Nowacka-Piechowiak offered for sale in the Store.
- Entrepreneur - a natural person, legal person or organizational unit that is not a legal person, to whom the law grants legal capacity, conducting business or professional activity on its own behalf and performing a legal act directly related to its business or professional activity.
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Entrepreneur with Consumer rights - a natural person concluding a Sales Agreement directly related to its business activity, when the content of the Sales Agreement shows that it does not have a professional nature for that person, resulting in particular from the subject of its business activity, made available on the basis of the provisions on Central Register and Information on Economic Activity.
- Therms and Conditions - these regulations.
- Store - the online Concept Store run at mandalastoenjoy.com.
- Seller, Administrator, Service Provider - Mandalas is ENJOY Ewa Nowacka-Piechowiak with its registered office in Poznań (60-464) at ul. Lądecka 9, NIP 7812028156, REGON 520499764, e-mail: [email protected].
- Website - website operating at mandalastoenjoy.com
- Sales contract - a sales contract concluded at a distance, on the regulations set out in the Terms and Conditions, between the Customer and the Seller.
- Electronic service, Service provided electronically - a service provided by the Service Provider to the Service Recipient via the Store. The Service Provider provides the following Electronic Services: "account", "order form", "newsletter", "contact form".
- Service Recipient - (1) a natural person with full legal capacity, and in cases provided for by generally applicable provisions also a natural person with limited legal capacity, (2) a legal person, (3) an organizational unit without legal personality, which the law grants legal capacity legal - using or intending to use the Electronic Service.
- Order - the Customer's declaration of intent submitted via the order form and aimed directly at concluding a Product Sales Agreement with the Seller.
1.2 Product information
- The leitmotif of all the items offered in this online store are original mandalas based on the intuitive painting by Ewa Nowacka-Piechowiak.
- All products are original and copyrighted.
- Products offered by the store are either hand-made by Ewa Nowacka-Piechowiak or according to her own designs.
- All paintings are made by Ewa Nowacka-Piechowiak's hand with acrylic paints and a brush on linen or cotton canvas. All works contain a handwritten signature and are marked with an engraved logotype.
- Hand-made jewellery pieces are a combination of precious materials, such as gold and silver, and elements obtained using non-standard, original technologies.
- Leather accessories are the result of working with respect to the principles of traditional craftsmanship combined with non-standard processing using the latest technologies, and developing new techniques dedicated to these products only.
- The manufacturing process assumes the use of new or recycled materials, such as silk, metals, ecologically and ethically sourced cowhide, as well as fragile materials such as paper and glass. Please note that hand-made Products and natural materials bear traces of life and wear that are not considered physical defects.
- Products are made as unique designs as well as in limited and unlimited series. The Seller reserves the right to produce items of slightly different final appearance within limited series.
- One-offs produced on special request are packed in an elegant box with an engraved logo and a personalized booklet with a description of the selected mandala.
Any complaints filed by the Customer resulting from unawareness of Products’ specificity as mentioned below
as well as the failure to observe rules of handling Products described in the Terms of Use will not be handled by the Seller.
- Photographs (and other forms of visualization and presentation of Products) presented on this website do not show the real size of Products and are for illustrative purposes only. Please note that some of the photos of Products displayed on the website may differ slightly from those provided to the Customer, however, these minor differences between the Products of the same series result from specific methods or materials used for production. The Seller reserves the right to display on the website the images of Products in slightly different colours than the original ones.
- Terms of Use: the Seller informs that Products, due to their hand made nature, vulnerability and fragility of the used materials, should be worn solely in accordance with their stated function and stored appropriately to their properties. Products must not be worn while doing housework in order not to cause any mechanical or chemical damage to them nor washed, cleaned with chemicals nor get in contact with alcohol, caustic agents, dissolvents, colorants, discolouring clothes (e.g. denim). Whereas Products are made from non-standard materials the Seller forbids any contact of Products with water (e.g. no bathing).
II REGISTRATION
- Registration in the Store is voluntary and free.
- Registration and creating an account are not necessary conditions to place an order.
- Registration and setting up an account entitle you to take advantage of additional promotions offered by the store, dedicated to M A N D A L A S Club Members only.
- In order to register, the Customer should complete the Registration form on the Store's Website.The customer is obliged to provide his true data.
- Acceptance of the Terms and Conditions by the Service Recipient includes the simultaneous submission by her/him of the following statements:
- I have read the Regulations and accept its provisions;
- I have voluntarily started using the Seller's Electronic Services under the regulations of the Terms and Conditions;
- I declare that the data contained in the Registration form are true, and I also acknowledge that in the event of the above statement being untrue, I will be liable under the provisions of Polish law;
- I consent to the processing of my personal data, provided via the Registration form, by the Administrator, only for the purposes of the proper performance of the contract for the provision of services by electronic means, concluded by the parties on the terms resulting from the Regulations.
6. After sending the completed registration form, the Service Recipient immediately receives, by e-mail to the e-mail address provided in the Registration form, confirmation of the Account Registration by the Seller. At this moment, an agreement is concluded for the service of maintaining the Customer's account by electronic means, and the Customer obtains the ability to access the account and make changes to the data provided during Registration.
7. The "Account" Electronic Service is provided free of charge for an indefinite period. The Service Recipient has the option, at any time and without giving a reason, to delete the account (resign from the account) by sending a relevant request to the Service Provider, in particular via e-mail to the following address: [email protected].
8. The Service Provider may refuse to provide Electronic Services or block the Customer's account in the event of a breach by the Customer of the law or the rules described in the Regulations, at the same time notifying the Customer of the reasons for the refusal or the blockade. After the Service Recipient removes the infringement and its effects, the Service Provider may restore the possibility of using the Electronic Services to this Service Recipient, at his request.
9. When registering, the Service Recipient may agree to receive information about new Products and events on the M A N D A L A S website to the e-mail address provided during Registration (Newsletter). The Service Recipient may withdraw his consent at any time.
10. If, at any time, the Customer's data required during the registration process changes, the Customer is obliged to update them.
11. The Customer undertakes in particular to:
- comply with copyright and industrial property rights, including those arising from the registration of inventions, patents, trademarks, utility and industrial models of the Seller and third parties, as well as comply with the rights to protect the image;
- use the services offered by the Seller in a way that does not interfere with the functioning of the Store, in particular through the use of specific software or devices;
- not to take actions such as: sending or placing unsolicited commercial information in the Store, taking IT or any other activities aimed at obtaining information not intended for the Service Recipient;
- use the Electronic Services offered by the Seller in a manner consistent with the provisions of law in force in the territory of the Republic of Poland, as well as with the customs adopted in a given scope;
- not to provide and not to transfer content prohibited by applicable law;
- use the Electronic Services offered by the Seller in a way that is not inconvenient for other Service Recipients and for the Seller, respecting their personal rights (including the right to privacy) and all their rights);
- refrain from any actions that could hinder or disrupt the functioning of the Website and the Store.
III. DISCLAIMER OF SERVICE PROVIDER LIABILITY
- The Service Provider is not liable for any damage suffered by the Customers or third parties in connection with the violation by the Customers or these persons of the terms of the Regulations.
- In particular, the Service Provider shall not be liable for damages resulting from the use or inability to use the offered Electronic Services and damages resulting from the loss or modification of the Customer's data, arising in connection with the violation by the Customer or third parties of the Terms and Conditions.
- The Service Provider, to the fullest extent permitted by law, is not responsible for the improper functioning of the Store caused by force majeure, unauthorized actions of third parties, failure caused by the Customer's fault or irregularities in the Customer's computer system, the quality of the Customer's connection (connection) to the Internet, failures of Internet providers' devices service recipients.
IV. CONCLUSION OF AGREEMENT FOR THE SALE OF PRODUCTS
- The Seller sells Products via the Internet. Current information on available Products and services is posted by the Seller on the Store's Website.
- The information provided on the Shop Website does not constitute an offer within the meaning of the Civil Code, but an invitation to conclude a Sales Agreement.
- The regulations of the Sales Agreement are set out in these Terms and Conditions, applicable law and any individual arrangements between the Seller and the Customer.
- The conclusion of the Sales Agreement between the Seller and the Customer takes place after the Customer has placed an Order using the Order form in accordance with point 4 et seq. below.
- The customer may place orders in the Store 24 hours a day, 7 days a week, while their implementation takes place on business days.
- Placing an order constitutes an offer to conclude a Product Sales Agreement, within the meaning of the Civil Code, submitted to the Seller by the Customer.
- To place an Order, add the Product that the Customer intends to buy to the Basket, specify the shipping method and form of payment, accept these Regulations, and then select the "I order and pay" option and follow the displayed messages.
- After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution by sending the Customer an e-mail to the Customer's e-mail address provided when placing the Order, which contains at least the Seller's statement on receipt of the Order and its acceptance for execution and confirmation conclusion of the Sales Agreement. As soon as the Customer receives this message, the Sales Agreement is concluded between the Customer and the Seller.
- The content of the concluded Sales Agreement is recorded, secured and made available to the Customer by: (1) providing these Regulations on the Online Store website and (2) sending the Customer the e-mail message referred to in point 8 above. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Online Store.
- In the Order form, it is necessary for the Customer to provide the following data concerning the Customer:
- name and surname/company name;
- address (street, house/apartment number, postal code, city, country);
- e-mail address;
- contact phone number;
and data regarding the Sales Agreement:
- Products;
- their quantity;
- place and method of their delivery;
- payment method.
In the case of Customers who are not Consumers, it is also necessary to provide:
- the company name;
- NIP number.
If the terms of the promotion specified in separate promotion regulations allow it, the Customer may use the discount code by entering it in the appropriate field after adding the Product(s) to the Basket.
10. It is not possible to cancel an Order for a Product that has already been shipped.
11. Execution of orders placed on weekdays after 12.00 and on Saturdays, Sundays and holidays begins on the next working day.
12. The Seller may introduce a quantity limit when purchasing Products.
13. The Customer may not resell the Product purchased in the Store as part of his business activity, if she/he has not obtained the Seller's written consent.
14. The electronic service "Order form" is provided free of charge and is of a one-off nature and ends when the Order is placed through it or when the Customer ceases to place the Order through it.
V. PRICE AND PAYMENT METHOD
- All prices in the Store are given - depending on the language version - in one of the currencies in which the Store makes payments, i.e. in Polish zlotys (for the Polish version of the Regulations) or in euro (for the English version of the Regulations) and subject to the provisions of sec. 3 below are gross prices, including value added tax (VAT).
- The given prices do not include the fee for the delivery of the Products.
- The Seller reserves the right to change the prices of Products in the Store's offer, introduce new Products to the Store's offer, carry out and cancel promotional campaigns on the Website or make changes to them. The above entitlement does not affect the prices of Products in Orders placed before the date of price change, conditions of promotional campaigns or sales.
- The store provides the following payment methods:
- via the Przelewy24 transaction system;
- Bank transfer;
- Blik;
- credit card;
- e-voucher (gift card), which is a full-fledged form of payment. If the value of the gift card exceeds the value of the order, then the difference is not refunded.
6. The customer purchases the goods and orders the delivery service (if any), according to the prices and the amount of delivery costs applicable at the time of placing the order. However, the store reserves the right to change the prices of delivery costs, in particular in the event of a change in the rates of delivery entities, with the exception of orders already in progress.
7. In the absence of payment for the ordered Goods within 5 days from the date of placing the order, the order is cancelled.
8. The applicable delivery costs in Poland will be given after calculating the total value of the order, and in the case of delivery outside Poland, after indicating the country of delivery, according to a separate price list.
VI. DELIVERY COMPLETION
- The delivery of the Products takes place to the address indicated by the Customer in the Order.
- The delivery may be made in Poland in the manner chosen by the Customer from among the options indicated in this point, specified in the Order, via the DPD courier company or InPost parcel lockers, if such a possibility is visible for a given Product on the Store's website. Detailed information on delivery is available in the currently applicable regulations of DPD and InPost carriers. Foreign shipments are carried out only by a courier company. Delivery costs will be added to the cost of the ordered Products and given to the Customer immediately before placing the Order.
- Personal collection of Products is free of charge.
- The confirmation of the concluded Product Sales Agreement is a VAT invoice in electronic form (pdf file). The customer is obliged to provide the data necessary to issue such an invoice.
- The invoice is sent by the Shop to the e-mail address indicated in the Order.
- In order to be able to receive and view an electronic invoice in the form of a PDF file, the Customer must have a program that allows viewing PDF files (e.g. free Adobe Acrobat Reader), which she/he installs on her/his own.
- If the Seller cannot complete the Order due to the unavailability of the Product, then immediately, at the latest within 14 days from the conclusion of the Agreement, he will notify the Customer of this fact, returning the entire amount received from the Customer.
- In the event of unavailability of some of the Products covered by the Order and the inability to execute the Order in this part within 30 calendar days from the date of conclusion of the Agreement, the Customer is informed by the Store staff about the status of the Order and decides on the method of its implementation (partial implementation or withdrawal from the entire Agreement).
- Method and delivery dates declared by carriers for orders on the territory of the Republic of Poland:
- Courier shipment / estimated delivery time - according to the internal regulations of the courier company [...]. The service is provided by the DPD courier company on the basis of internal regulations and the Act - Postal Law, the Act - Transport Law and relevant executive acts.
- Parcel locker / expected delivery time - according to internal regulations of InPost. The service is provided by InPost on the basis of internal regulations and the Act - Postal Law and relevant executive acts.
10. The Order completion time is indicated for a given Product and applies to shipments carried out in Poland.
11. The delivery time is determined in accordance with the delivery dates declared by the suppliers. The delivery of the ordered Goods will be carried out no later than 30 days from the date of placing the Order by the Customer.
VII. COMPLAINTS
- All Products available in the Store come from a legal source, are original and free from defects (point I.2 of these Regulations / Information about Products).
- The Seller ensures the delivery of Products free of physical defects and is liable to the Customer if the product has a physical or legal defect (warranty).
- Complaints can be submitted:
- in writing to the address of the Store by completing the complaint application, for example using the complaint form;
- by e-mail to [email protected] using the download form >>> link
4. Defective Products together with a completed complaint form should be sent at the Seller's expense to the company's address or delivered in person to the Store's headquarters and a complaint should be filed there.
5. The use of the above-mentioned forms and recommendations is only intended to facilitate the implementation of claims by customers and is not a condition for successfully submitting a complaint.
6. The Seller is obliged to consider the complaint within 14 days from the date of its submission, and if it was necessary to deliver the complained Product to the Seller to assess the non-compliance of the goods with the Agreement, within 14 days from the date of its receipt by the Store.
7. If the complaint is not considered within 14 calendar days from the date of receipt of the complaint or the complained Products, respectively, it is assumed that the complaint has been recognized by the Store as justified.
8. If the Product has a defect, the Customer may:
- submit a statement of price reduction or withdrawal from the Agreement, unless the Seller immediately and without undue inconvenience to the Customer replaces the defective item free from defects or removes the defect. This limitation does not apply if the item has already been replaced or repaired by the Seller or the Seller has not fulfilled the obligation to replace the item free of defects or remove the defect.
- if the Customer is a Consumer or Entrepreneur with Consumer rights, she/he may, instead of the removal of the defect proposed by the Seller, demand replacement of the defective Product with a defect-free one or removal of the defect, unless bringing the Product into compliance with the contract in a manner chosen by the Consumer or Entrepreneur with Consumer rights is impossible or would require excessive costs compared to the method proposed by the Seller. When assessing the excess of costs, the value of the Product free from defects, the type and significance of the defect found are taken into account, as well as the inconvenience to which the Consumer or Entrepreneur with Consumer rights would be exposed by a different method of satisfaction.
9. If the Customer who is a Consumer or an Entrepreneur with Consumer rights has requested a replacement of the item or removal of the defect, or has submitted a price reduction statement specifying the amount by which the price is to be reduced, and the Seller has not responded to this request within 14 days, it is considered that the request was justified.
10. The Seller is liable under the warranty if a physical defect is found within two years from the delivery of the Product to the Customer. The claim for defect removal or replacement of the Product with a defect-free one expires after one year, but if the buyer is a Consumer or an Entrepreneur with Consumer rights, this period may not end before the expiry of the period specified in the first sentence. During these periods, the Customer may withdraw from the Sales Agreement or submit a statement of price reduction due to a defect in the Product. If the Customer requested replacement of the Product with a defect-free one or removal of the defect, the deadline to withdraw from the Sales Agreement or submit a price reduction statement begins with the ineffective expiry of the deadline for replacing the Product or removing the defect.
11. If the buyer is a Consumer or an Entrepreneur with Consumer rights, and a physical defect was found within one year from the date of delivery of the sold item, it is presumed that the defect or its cause existed at the time the danger passed to the buyer.
12. The Customer who is a Consumer has the option of using out-of-court methods of dealing with complaints and pursuing claims. In particular, he may:
- apply to the permanent amicable consumer court operating at the Trade Inspection with a request to settle the dispute arising from the concluded contract;
- apply to the voivodship inspector of the Trade Inspection with a request to initiate mediation proceedings regarding the amicable settlement of the dispute;
- use the free assistance of the poviat (municipal) consumer ombudsman or social organization whose statutory tasks include consumer protection (e.g. Consumer Federation, Association of Polish Consumers).
Detailed information on the possibility for the Customer who is a Consumer to use out-of-court methods of dealing with complaints and redress as well as the rules of access to these procedures are available at the offices and on the websites of poviat (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Inspectorates of the Trade Inspection and at the following Internet addresses of the Office of Competition and Consumer Protection: www.uokik.gov.pl
13. In the case of Customers who do not have the status of Consumers, the warranty for defects in Products is excluded.
14. Complaints regarding Electronic Services provided by the Seller may be submitted electronically to the following e-mail address: [email protected], or in writing by registered mail or courier to the Seller's address.
15. The complaint should contain the name of the person submitting the complaint (name, surname/name, address of residence/registered office, email address), the electronic service to which the complaint relates and a description of the event giving rise to the complaint, as well as the expected method of settling the complaint.
16. Complaints will be considered within 14 days from the date of receipt of the notification.
VIII. RETURNS
- A Customer who is a Consumer and an Entrepreneur with the rights of a Consumer who has concluded a Sales Agreement via the Online Store may withdraw from it within 14 days without giving any reason.
- The deadline for withdrawing from the Sales Agreement starts from the moment the Product is taken over by the Consumer, the Entrepreneur with the rights of the Consumer or a third party indicated by them other than the supplier.
- Authorized persons referred to in par. 1 and 2 above may withdraw from the Sales Agreement by submitting a declaration of withdrawal to the Seller. The statement can be submitted on the form, the model of which has been provided by the Seller below, as Appendix 1: Withdrawal form. To meet the deadline, it is enough to send a statement before its expiry. The Seller immediately confirms to the Consumer and the Entrepreneur with the Consumer's rights the receipt of the statement to the e-mail address provided in the Order.
- The statement can be sent by e-mail to the following address: [email protected] or by post to the following address: M A N D A L A S Concept Store, ul. Lądecka 9, 60-464 Poznań.
- In the event of withdrawal from the Agreement, the Agreement is considered not concluded.
- The Customer is not entitled to withdraw from the concluded contract if its subject were Products made to individual order, with specific properties, i.e. properties specified by the Consumer or Entrepreneur with consumer rights in the order placed by her/him or personalized, and thus containing in particular: individual engravings and Products not included in the standard offer of the M A N D A L A S Online Concept Store, imported at the Customer's special request.
- The Customer is obliged to return the Product immediately, no later than 14 days from the date on which he withdrew from the Agreement. To meet the deadline, it is enough to send the Product back to the Seller's address before its expiry.
- The Client bears the direct costs of returning the Product (i.e. the costs of its packaging, securing, shipping).
- The product should be sent to the following address: M A N D A L A S Concept Store, ul. Lądecka 9, 60-464 Poznań.
- The Consumer or Entrepreneur with consumer rights is responsible for reducing the value of the Product or Products being the subject of the Agreement, following the use of the Product or Products in a way that goes beyond what is necessary to determine the characteristics, functionality and nature of the Product.
- The Seller shall promptly, not later than within 14 days from the date of receipt of the declaration of withdrawal from the Agreement by the Consumer or Entrepreneur with consumer rights, return all payments made to the Consumer, with the proviso that:
- The Seller refunds the payment using the same method of payment as used by the Consumer or Entrepreneur with consumer rights, unless he expressly agreed to a different method of return, which does not involve any costs for her/him;
- If the Consumer or Entrepreneur with consumer rights chooses a method of delivering the product other than the cheapest standard delivery method offered by the Seller, the Seller is not obliged to reimburse the additional costs incurred by her/him.
12. The Seller may withhold the reimbursement of the payment received from the Consumer or Entrepreneur with consumer rights until receiving the item back or providing proof of its return, depending on which event occurs first.
The above indication does not exclude the Seller's liability specified in the Complaints section, in connection with the non-conformity of the goods with the contract.
IX. PROTECTION OF CUSTOMER PERSONAL DATA
- The rules regarding personal data can be found in the Privacy Policy.
- The administrator of personal data processed in the Store in connection with the implementation of the provisions of these Regulations is the Seller.
- Personal data is processed for purposes, for a period and based on the grounds and principles indicated in the Privacy Policy published on the Store's website.
- The Privacy Policy contains primarily the rules regarding the processing of personal data by the Administrator, including the grounds, purposes and period of personal data processing and the rights of data subjects, as well as information on the use of Cookies and analytical tools in the Store.
- Using the Online Store, including making purchases, is voluntary.
- Similarly, providing personal data by the user of the Online Store is voluntary, subject to the exceptions indicated in the Privacy Policy (conclusion of the contract and statutory obligations of the Seller).
X. ADDITIONAL SERVICES
The Seller/Service Provider provides the following additional services to the Customers free of charge, 7 days a week, 24 hours a day:
- Newsletter / Newsletter service consists in sending by the Seller to the Customer's e-mail address an electronic message containing information on products or services offered by the Seller. The newsletter is sent by the Seller to all Service Recipients who have agreed to receive it. This service is provided free of charge for an indefinite period. Each Service Recipient may unsubscribe from the newsletter service at any time by unsubscribing.
- Contact / The contact form allows you to send inquiries or information to the Seller by the Service Recipients. The service is provided free of charge and is of a one-off nature and ends when the inquiry is submitted through it or when the Service Recipient stops submitting the inquiry through it earlier.
XI. FINAL PROVISIONS
- In matters not covered by these Regulations, in the case of delivery made to the consumer in the territory of the Republic of Poland, Polish law shall apply, in particular the provisions of the Civil Code and the provisions of the Consumer Bindings Act and the Act on the provision of electronic services. In the case of contracts concluded with the Entrepreneur, Polish law applies in every case.
- Amendments to the Regulations will be introduced in a manner consistent with applicable law and with respect for consumer rights. In the event of making changes to the Regulations, the Seller will immediately inform the Service Recipients and Customers by publishing the uniform text of the Regulations on the Store's Website, and the Service Recipients also individually via e-mail.
- The Service Recipient may refuse to accept changes to the Regulations by sending the Seller a statement of refusal to accept changes within 14 calendar days from the date of notification of the change to the Regulations. Failure to provide a refusal to accept the changes within the above-mentioned period is considered acceptance of the changes by the Service Recipient.
- Sending the refusal to accept the changes to the Seller within 14 calendar days from the date of notification of the change to the Regulations is tantamount to termination of the contract for the provision of Electronic Services by the Service Recipient with a 14-day notice period, counted from the date of receipt by the Service Provider of information about the refusal to accept the changes. During the notice period, the Customer is bound by the wording of the Regulations before the change.
- Any Orders placed during the validity of the previous version of the Regulations will be implemented in accordance with its provisions.
- Any disputes arising between the Seller and the Consumer will be settled by the competent common court, and if the Customer is an Entrepreneur, by the common court competent for the Seller.
- These Terms and Conditions apply from February 28, 2023.
